Meeting Service

This service relies on a reasonably up-to-date web browser running on a computer. The best results will be obtained with Chrome or a Chromium browser such as Edge or Brave. Some older phones and tablets may have issues.

Try to get the possible network connection you can. Connecting through a cellular Internet service will likely degrade the performance. Wi-Fi may be okay but if you have a very jittery Wi-Fi connection, Ethernet will be a lot better.

Your use of this service is subject to our Terms and Conditions and our Acceptable Use Agreement.

Connect Now

You can connect to this service using one of the two methods below. They can be used interchangeably so some people can join use the regular settings while others use the high-fidelity settings.

Regular Settings

Enter the unique room name you and your friends agreed to use and hit LAUNCH. A new page will open where you can select your camera, microphone, and speaker and hit START to enter your room.

High-Fidelity Settings

These settings will disable auto-gain, echo cancellation, and noise suppression. To use these settings effectively you will need headphones and you'll need a decent microphone with a gain control so you can set your audio signal at an appropriate level. You'll also want to be in a quiet environment.

Enter the unique room name you agreed to use and hit LAUNCH. It's important this room name is unique otherwise you might bump into some strangers! A new page will open where you can select your camera, microphone, and speaker and hit START to enter your room.
Troubleshooting

This service relies on a reasonably up-to-date web browser running on a computer. The best results will be obtained with Chrome or a Chromium browser such as Edge or Brave. Some older phones and tablets may have issues.

Connecting through a cellular Internet service may introduce issues as will connecting through a VPN. Wi-Fi may be okay but if your connection is jittery, it will lead to signal loss. If you must use Wi-Fi, try to get close to your Wi-Fi router and avoid having the signal going through thick walls or floors. Ethernet is always the best connection.

Troubleshooting your audio and video devices

What to do if your camera doesn't start transmitting video or your camera isn't listed as a video source

Under normal circumstances, your webcam should begin capturing video when it is selected on the video page.

If you receive the message that the page is waiting for the camera to load. It is possible that you somehow denied permissions for the browser to use the camera and microphone for this syncspace. Perform the following steps to check for this:

If permissions are not a problem, it is possible the browser is in a bad state. Try refreshing the page in your web browser. You can also try restarting the browser by quitting the application entirely (on Mac use Cmd-Q) and start the browser again.

What to do if your camera stops operating after some time

If your camera works for a while but then stops transmitting video, check if the browser or the browser tab are in the background. In some cases, some browsers may throttle or suspend activity in the tab after some time if it is not in kept in the foreground.